I hate Dell. I have been waiting for my new computer monitor for over a month (since May 15th 2007 to be exact). Not only did the company not inform me that they were experiencing a monitor shortage and that my order would take (far) longer than expected to arrive, but my bill arrived a full week ahead of the monitor. To top it all off, now I can't have it delivered because I don't have a buzzer number.
Of course there was nothing to be done about the terrible customer service... I shouldn't have caved, because Mac is now having a sale (buy one and get a nano for free) on their Macbooks.
Don't buy Dell- it's cheap but terrible.
note: I also have issues with Apple, led by the all-powerful Mr Jobs, and their monopolistic ways, but at least they aren't as suseptible to viruses